Merkury MI-CW055-199W Smart Wi-Fi Outdoor Camera User Guide

Merkury MI-CW055-199W Smart Wi-Fi Outdoor Camera

About Merkury

Merkury Innovations has dedicated itself to providing top-notch customer service since its founding. We accept that your happiness is a necessary condition for our success. taking accountability seriously.

Our committed staff of customer support representatives is always ready to help you with any queries or issues we are dedicated to resolving any problems you may have. swiftly and expertly.

START GUIDE

• Smart Wi-Fi Outdoor Camera
• USB Cable
• Mounting Kit (Screws + Wall Anchors)
• Power Adapter
• User Manual

Get Ready

• Know your Wi-Fi network and password
• Make sure your mobile device is running iOS® 13 or higher or Android™ 10 or higher
• Make sure you’re connecting to a 2.4GHz Wi-Fi network (Camera can’t connect to 5GHz networks)
• a microSD card can be used to save recorded footage but is not required

STEP 1

• Download the Merkury Smart App from the pp Store or Google Play.
• Register an account on your App.

1. Enter your email address.
2. Enter the verification code and create a password.
3. Log in to the App.

Resetting Device

Reset the Camera by pressing the reset button for 10 seconds.

STEP 1

Setup Camera

1. If you would like to use the included installation mount kit, you can screw in the base of the camera using the included screws and anchors. Refer to the drawing.

NOTE: Before installing, be sure the desired location is accessible to a power source.

Plug-In

1. Unfold the included antenna so that it is pointing upwards for an optimal signal.
2. Use the included 3 screws and wall anchors to mount the camera to the desired wall.
3. Adjust the camera to the desired angle and direction.
4. Plug the camera into the power source using the included USB cable. The indicator will remain solid red when starting up but will begin to blink red when connected. If it does not blink, please reset the camera using the reset button located on the USB cable.

STEP 2

Add device:

1. Be sure to reset the camera by pressing the reset button for 10 seconds.
2. In the app, tap the “Devices” tab on the bottom and tap “+“ in the top corner of the Devices screen.
3. Choose “Wi-Fi Camera” and enter your Wi-Fi details.
4. Scan the QR code with the camera. When you hear the camera beep, select ‘I heard the sound’ and it will add your camera.
   • Connect Wi-Fi & QR scan:
5. The indicator light will turn solid blue when the device has connected successfully!
   • Pairing Device
6. The app will attempt to connect. This may take a few moments.

STEP 3

Add tiles:

1. Upon successful pairing, a tile for the camera will automatically be added to the dashboard. You can add tiles with the “+” on the Home page or resize, organize, and remove tiles by tapping “Edit”.
2. Press the camera tile to view a live stream from the camera.

SETTINGS

• Access Camera Settings:
  From your main device list, click the camera you want to edit, then click Device Settings.
• Device Name:
  Device Name to rename your camera to something like “Family room” or “Back hallway”, then click Save.
• Motion Zones:
  Click Motion Zones and then click on each square to deactivate or activate that zone from detecting motion, then click Save.
• Rotate image:
  If you mount your camera upside down, toggling this switch will rotate the image so that it’s right side up.
• Remove Device:
  Delete the camera from your account. Until it’s deleted, it will always be linked to your account.

RULES

Create Motion & Sound Detection Rules

1. Select the “Rules” tab on the bottom navigation bar and tap the “+” at the top corner of the screen.
2. Select the “Rules” tab on the bottom navigation bar and tap the “+” at the top corner of the screen.

VOICE CONTROL GUIDE

Thank you for purchasing your Merkury Smart home product. Make sure your devices are already set up using the app, then follow these steps.

1. Open the Google Home app and go to Home Control in the menu.
2. Tap the “+“ button.
3. Choose Merkury Smart from the list of Home Control partners.
4. Authorize your account with Google Assistant using the username and password from your app.

Now your Google Home app and Merkury devices are linked! You’re now able to say “Hey Google“ and control your Merkury devices.

• At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Merkury Smart app, and Google Assistant will refer to them by the same name.

So if you rename a camera to ‘Living Room Camera’ or ‘Baby’s Room,“ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well. Google Assistant will be able to control devices by room.

1. Open the Alexa app and go to Skills in the menu.
2. Search for Merkury Smart Cam then tap Enable.
3. Authorize your account with Smart Home Skills using the username and password from your Merkury Smart app.
4. Choose “Discover Devices.“ After a few seconds, your Merkury devices will be displayed under Smart Home in the Alexa app.

• You can rename your devices in the app, and Alexa will refer to them by the same name.

So if you rename a smart Cam to “Living Room“ or a nickname like a smart camera to “Living Room Camera” or “Baby’s Room,” Alternatively, you can create an Alexa group, like “Bedroom“ or “Downstairs,“ and add the device to the group.

Alexa will recognize the group name in the Alexa app, or the device name in the Merkury Smart app.

Troubleshooting

• Cannot connect to your Wi-Fi network.
  Make sure you enter the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, try moving the device closer to the router or reset your Wi-Fi router and try again.

Reset the device

• Reset the Camera by pressing & holding the reset button until the LED blinks alternating slowly and quickly.

System Requirements

• Mobile device running iOS® 13 or higher or Android™ 10 or higher
• Existing Wi-Fi Network

Technical Specifications

• Camera: up to 1080p (1920 x 1080) at 15 frames/sec.
• H.264 encoding
• Field of View: 135° diagonal
• Audio: Internal Speaker and Microphone
• Storage: supports up to 128GB microSD card (not included)
• Wi-Fi is not compatible with 5GHz Wi-Fi networks.

Frequently Asked Questions

• How can I share videos with family and friends?
  Select the “Activity” tab on the bottom navigation bar and view an activity to share with others. Use the “Share” button to choose how you want to share the activity event.
• How do I customize my dashboard?
  Select the “Edit” option on the top of the “Home” page. Create additional pages on your dashboard by dragging tiles to the right and organizing devices to fit how you use them.
• How Many Devices Can I Control?
  Merkury Smart app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit on how many devices can be connected to one router.
• How do I rename my device?
  From your main device list, click on the device you want to rename, then click “Device Settings”, then click on “Device Name”. Rename your device to a more familiar name like “Bedroom” or “Living Room” and then click Save.
• The device appears offline or unreachable, what should I do?
  Make sure your Wi-Fi router is online and in range. Make sure your device is plugged in and paired. You may also try restarting the device or if needed, re-pairing it.
• What’s the Wireless Range?
  The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
• If my Wi-Fi/Internet goes down, will my devices still work?
  Merkury products need to be connected to Wi-Fi to use them remotely.

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Support:

If you encounter any issues, please contact us at support.merkurysmart.com for help.
© 2023 Merkury Innovations • 45 Broadway 3rd FL, New York NY 10006. The illustrated product and specifications may differ slightly from those supplied. iPhone, Apple, and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google,

Google Play and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.

Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.

Can’t connect? Need help?

DO NOT RETURN THIS PRODUCT TO THE STORE
support.merkurysmart.com or tap ‘support‘ for help in the Merkury Smart App.

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FAQs About Merkury MI-CW055-199W Smart Wi-Fi Outdoor Camera

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Merkury MI-CW055-199W Smart Wi-Fi Outdoor Camera User Guide [pdf]